Every customer gets an answer, day and night.
AI agents answer your calls and chats, book appointments and check the quality of every conversation. They work inside the phone system, CRM and calendar you already use.
- From €5,900, fixed in writing
- Live in about 6 weeks
- GDPR and EU AI Act check included
The first 30-minute call is free.
What the agents take off your team
- Routine inbound calls: opening hours, order status, the same questions every day
- Bookings, changes and reminders by phone
- First outbound calls to customers and leads
- Repeated questions in website chat and on WhatsApp
- Calls outside office hours
- Manual spot checks of calls: every recorded call is checked, and issues are flagged within 24 hours
How it works
A customer calls or writes.
The agent understands the request and handles it: answers, books or updates.
Your CRM, calendar and phone system are updated, and every conversation is logged.
When a case needs a person, the agent passes it to your team with a summary, so the customer explains it only once.
Results from live projects
- Healthcare
Call Center
75% of routine inbound calls handled by AI.
Read the case - Insurance
Customer Care Quality Monitoring
From 3% to 100% of calls checked across six countries; issues flagged within 24 hours instead of a month.
Read the case - Insurance
Telemarketing
The same sales output at 20% of the original cost.
Read the case Customer Follow-up Agent
Removes up to 90% of manual work until the prospect replies.
Read the case
- Free 30-minute callWe tell you whether AI pays off.
- Fixed price from €5,900Scope and price in writing, excl. VAT.
- Live in about 6 weeksBuilt on the systems you already use.
Questions about Customer Care.
Prefer to write? Send a description or documents to start@aqunama.com.
What happens on the free call?
You tell us your call and chat volumes, the most common requests and the systems you use. We tell you which conversations an agent should take over and what it would cost.
How is an AI voice agent different from a phone menu?
The caller speaks normally and the agent replies in a natural conversation.
Can the agent work as a receptionist?
Yes. It handles bookings, confirmations and common questions 24 hours a day.
What share of calls can it take over?
In our healthcare project, 75% of routine inbound calls.
Which languages does it speak?
More than 30 languages, including Czech and English.
Can it answer website chat and WhatsApp too?
Yes. Chat agents for your website and WhatsApp answer from your own data.
What happens when a request needs a person?
The agent passes the conversation to your team with a summary.
Does it connect to our phone system and CRM?
Yes. It works inside the phone system, CRM and calendar you already use, or we build you a custom CRM. The choice is yours.
How are recordings and GDPR handled?
Every conversation is recorded and logged. Data is handled under GDPR, and every project includes a GDPR and EU AI Act check.
How much does it cost?
From €5,900 excl. VAT, with a fixed scope and price agreed before the build.
Book a free 30-minute call.
In a free 30-minute call we look at your process with you and say where AI pays off first. Free and non-binding.
Prefer email? start@aqunama.com. We reply within one business day.